Trade Inquiry Assistant
Reads each buyer inquiry together with your product data and business rules, so your sales team can reply with confidence.
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Trade Inquiry Assistant: from an incoming inquiry to a reply ready to send.
It reads each buyer inquiry together with your product catalog and business rules — identifies what the buyer needs, matches products, checks MOQ and lead-time rules, and drafts a reply. Prices and commitments are always confirmed by your sales team before anything is sent.
- Identify buying intent
- Match your products
- Check business rules
- Spot missing information
- Draft the reply
- Suggest an owner
Thanks for your inquiry. To recommend the right pump model, could you confirm the working pressure and connector type?
How it works
Every step has a clear input, and every output is left for your team to review.
Inquiry + your data
Paste an inquiry email or chat message. The assistant uses your product catalog, certificates, MOQ, lead-time rules and team assignments.
Needs and rules
It identifies requirements and missing details, matches products, cites your documents, and checks MOQ, payment and delivery rules.
Draft and next step
It drafts a reply and a follow-up plan. Your sales rep checks prices, lead times and commitments, then sends it from their own channel.
What it won't do
- It produces analysis and drafts only — it never sends anything to your customers on its own.
- It only cites products, certificates and prices that exist in your data, and flags anything that needs manual confirmation.
- Quotes, lead times, payment terms and contract conditions are always confirmed by your team.
Integration & deployment
- Product library, rules and team data set up from your existing materials
- Connects to email, chat tools and your CRM
- Private or dedicated cloud deployment, with data isolated per customer
Want to see it on your own product data?
Get in touch and we'll set up a demo with one of your product lines and a few anonymized inquiries.